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Fresh insights from CIOs as to how they
are dealing with today’s top challenges
and planning for 2007 and beyond
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How to insure you are doing the things
strategically and tactically that will
help you achieve results for the CIO and
the extended enterprise
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What technologies/solutions are the best
investments for the CIO and the extended
enterprise?
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The pitfalls you should avoid when
evaluating new IT solutions for your
enterprise from the viewpoint of top
management
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Types of relationships CIOs are looking
for with external and internal business
partners
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What new skills should you learn to make
you even more strategic to the goals of
the IT Department and the extended
enterprise?
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ITIL/IT Service Management How IT
Organizations are taking a unique
approach as IT Service Units
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Risk mitigation processes
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How to improve vendor relationship
management
Conference Program
9:00am - 10:00am
ITIL-IT Service Management – Exceeding the
Needs & Goals of the Business Through IT
Tom Bishop,
Chief Technology Officer, BMC Software
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Bishop |
Enterprises are becoming increasingly
dependent on IT to help exceed the goals
and needs of the business. This
necessitates the IT department to
consistently deliver high-quality IT
services to the rest of the organization.
Different business units may have varying
definitions of what constitutes high-quality
services. Adhering to a high standard of IT
services that is clearly communicated
throughout the organization will allow the
differing opinions to come together.
In this session attendees will gain a deeper
understanding of ITIL and how it can help IT
executives meet and exceed the goals of the
extended enterprise.
Topics that will be from the viewpoint of
the IT executive include:
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Service Support
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Service Delivery
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Security & Risk
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Service Level Agreements
10:00am - 10:30am - Break
10:30am - 11:30am
Unique Ways of Improving Business Effectiveness Leveraging IT
Mason Rotelli, CIO, Communications Supply
Corporation
Roscoe Rush, Director Technical Services,
Communications Supply Corporation
All IT organizations are challenged with finding more ways of
doing more with less. Business impact and
business effectiveness are keys to IT proving
their value to their company. Open Source
applications are a wonderful opportunity to
provide tools that impact business and help to
increase company effectiveness. Communications
Supply Corporation will share their approach,
over-all strategy and the business impacts of
their experiences with open source
applications.
In this session attendees will learn:
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Applications that impact business and how they
impact effectiveness
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Where to find these
applications
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A process for evaluating these
applications
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A strategy for implementation and
support of these tools
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How to articulate the value/ROI of
open source to both sides of the enterprise: Business and IT
11:30am - 12:30pm
Mastering
the Art of Influence: The Key to Long Term
Success
Frank Mallinder, President, Box9 Consulting
|
Malinder |
Life would
be wonderful if your success was strictly a
function of your technical skill or the
technical skills of the members of your
team. However, success is very often linked
to your ability to influence those who are
seeking or using your services. Survey
after survey has concluded that one of the
‘most important’ things that IT executives
need to do is to improve their communication
skills. In academia the saying is “Publish
or perish!” In IT the saying needs to
become, “ Communicate or Perish!”
If you are
to succeed as an individual or a department,
you must be able help others recognize
the value of what you do. Mastering
the art of influence is the key.
In this
session you will learn:
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The
difference between influence and
manipulate
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How to
ask powerful questions that lead to
better solutions
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How to
prepare for important presentations
where you are expected to “influence”
the outcome
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How to
present your recommendations in a
powerful way
12:30pm - 1:30pm - Luncheon
1:30pm-2:30pm
Risk Management: What You Don’t Know Can Hurt
You
Moderator: Mark Hattas, CEO and Founder, Geneca
Panelists: Mark Griesbaum, CIO, Career Education
Corp.
Susan Malisch, VP & CIO, Loyola University
Dave Mathews, CIO, Federal Home Loan Bank of
Chicago
Hyo Rhee, Sr. Manager, Business Solutions &
Data, Quaker Oats
For the simple reason that businesses depend
more than ever on IT’s ability to deliver,
CIOs must do everything possible to
guarantee the successful outcome of IT
projects. Fortunately, most CIOs have a
healthy paranoia about the importance of the
early identification and management of
project risks. However, identifying project
risks is not as clear cut as you think.
While we can never predict the future with
certainty, we can apply structured processes
to contain risk by managing concerns before
they become crises. Identifying project
risks is the first step in the development
of a healthy risk management program and
insuring that a project’s ROI is not
compromised. This panel gets you up-front
with leading CIOs to learn how they champion
the risk management process within their
organizations. Topics covered include:
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Classification of software risks
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Risk
mitigation processes
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The
people side of risk management
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The
risk management “check list”
2:30pm - 3:00pm - Break
3:00pm - 4:00pm
Connecting Business and IT Planning
Gint Dargis, Independent Consultant and Former CIO, Richardson
Electronics
|
Dargis |
As companies increase spending in IT
moderately, there is greater interest these
investments enable business strategies. IT
leaders are challenged with identifying and
implementing technologies and doing so cost
effectively. To do so they need to not only
know the business but tie into the planning
process. Understanding the enterprise
business profile and how IT factors in are
critical in determining how to tie into the
planning process and how new technologies
and initiatives can be introduced.
Topics covered include:
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What are business stakeholders expecting
from IT?
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Business profile and IT positioning in
defining leading technologies and
projects.
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IT and business leadership roles in IT
governance.
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Business and IT planning process
scenarios.
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Using scorecards to demonstrate value
and alignment
4:00pm - 5:00pm
The IT Vendor Management Challenge
Moderator: Steve O'Connor, VP Products,
ITM Software
Panelists: Frank Matagrano, Director of
Vendor Management, Solucient, LLC
Barry Robinson, VP Information Technology, Brookfield
Properties
Sheleen Quish, CIO-At-Large
Patrick E. Moroney, President, The Barnier
Group; Former CIO, Health Care Service Corp.
and other enterprise IT executives
Vendor relationships have become a critical
success factor for today’s CIO and IT
organization. In today’s business climate,
with its increased reliance on third-party
products and services, it is more important
than ever that IT effectively manage its
vendors to meet its business objectives.
What is our risk exposure to any particular
vendor? Do we have the right vendor
resources assigned to the right projects and
initiatives? Are we leveraging our vendors
cost effectively?
In this session we will discuss best
practices and share experiences in vendor
relationship management including:
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Tracking and measuring vendor
performance
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Managing vendor risk exposure
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Improving the vendor selection process
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Optimizing vendor business impact
