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Conferences that solve current IT challenges

Business Process Management - Rules, Integration and Value

March 13, 2008

9:00am-5:00pm

7 CPE / 0.7 CEU / CISSP / 7 PDU Credits Awarded

   

Conference location: Donald E. Stephens Convention Center Rosemont (O'Hare) Illinois

Overview

Business Process Management is driven by the demand for an enterprise to perform at optimal levels which leads to increased customer value.

But how do you drive actual performance and show real value to the extended enterprise? How do start with a framework that you can follow? How do set expectation with enterprise stakeholders as to what the real benefits are for your organization?

What You Will Learn

In this one day conference attendees will learn:

  • How to leverage the four critical elements of effective business process management: Processes,
  • Human, Capital and Information
  • How frameworks such as Process Maturity Model, Process Frameworks, and Process Portfolio
  • Management work with the four critical elements to drive performance
  • How to integrate the four critical elements with frameworks and tools
  • How IT departments are leading the charge with BPM and the results they are achieving
  • How to work through the stumbling blocks
  • What the real driver of change is: business process vs. business rules
  • How to work through the potential side effects of business rules
  • How to determine the path to and implementation of business agility
  • How to leverage the use of metrics to determine your results
  • Integration of best practices - reconciling ITIL, CMMI, etc. into a process architecture that isn't siloed
  • Approaches/techniques for prioritizing, developing work plans and implementing process improvements without dedicated resources/consulting
  • Integrating or "co-existing" with BPM - is IT treated different than doing business process management for the business areas

Conference Program

8:00am - 9:00am - Registration and Continental Breakfast

Coleman

9:00am-10:00am

The Process Enterprise: How Process Transformation Changes The Business

Tom Coleman, Chief Information and Process Officer, Sloan Valve Company

IT can be very effective at driving process improvement throughout the organization. To be successful in this area IT must prove that it truly understands process, has credibility to take on this initiative and show that its efforts at Business Process Management will yield huge gains in productivity for the enterprise.

To start, IT needs to understand what Process Transformation is and how it benefits the business.

In this session, attendees will learn the following from a seasoned CIPO:

  • How the process of change starts
  • How to move from problem solving techniques up through holistic process redesign
  • What are the business implications when moving through process transformation
  • What is the full extent of IT’s responsibility to business process design and management.

10:00am -10:30am - Refreshment Break

Champlin

10:30am-11:30am

Designing an Effective BPM Framework: How to Understand the Different Methodologies

Brett Champlin, President, Association of Business Process Management Professionals (ABPMP)

Designing a framework can be a rather daunting task and redesign may seem even worse. To avoid crucial mistakes and/or having to go through a redesign it is essential that you have well thought out/mapped out framework.

In this session attendees will learn about the different methodologies and which one is the best fit for your organization. The discussion will provide IT professionals with an understanding of these methodologies from a business perspective.

The speaker who will be discussing the business perspective has in-depth IT department experience.

Gleischman

11:30am-12:30pm

Integration: How to Align IT Architectures with Business Architectures

Jay Gleischman, CEO and Managing Partner, 4Gen Consulting LP

One of the greatest hurdles to overcome within the context of BPM as it relates to efficiencies and effectiveness is that of poorly aligned business and IT architectures. But how do you accomplish this?

In this session attendees will learn:

  • How to synchronize alignment efforts
  • How to deliver incremental, ROI driven projects
  • How to streamline alignment through business process automation and retooling, front-end alignment and back-end modernization

12:30pm - 1:30pm Luncheon

Zimmerman

1:30pm-2:30pm

Driving Results from IT that Deliver Business Value

Bob Zimmerman, Vice President, Delivery, CTO, Geneca

CIOs today are under the gun to build value for the business and not to be seen merely as tactical or reactive.

In the mind of business users, BPM raises technology to the same level of importance as business. BP gives your customers a competitive edge by creating clear communication between business and technology and ultimately saves time and money.

CIOs can reasonably impact their company's competitive position by supporting BPM initiatives and removing distractions for the business. In order to support the BPM team, there needs to be clarity on what the business expects and what IT delivers. So, in a way, BPM enforces a discipline and a rigor, forcing alignment between IT and the business. In so doing, it ensures that changes to the business are implemented very rapidly and with no surprises.

This presentation explains:

  • The critical success factors that guide IT to deliver on business process requirements
  • Approaches and techniques to create common objectives and vision
  • How to build a common language that provides the right information for assisting executive decision-making
  • How to link I.T. process performance to organizational goals
  • How to design metrics that measure the effectiveness of process improvements

2:30pm - 3:00pm - Refreshment Break

Chomko

3:00pm-4:00pm

Business Rules: The Next Step in Enhancing Enterprise Productivity

Rik Chomko, Co-Founder, InRule Technology

For effective Business Process Management it is essential that IT and business professionals are on the same page and can communicate effectively. A business rules approach can help formalize business rules in a context that both technologists and business managers can understand.

But how does it work and what is the real value?

In this session attendees will learn how to:

  • Define and implement a business rules approach
  • Increase business agility through a business rules approach
  • How to make the manageability of business processes more accessible
  • Understand the technical details also known as ‘rules engines’
  • Break down silos

Block

Phillips

4:00pm-5:00pm

Pitfall Avoidance: How to Avoid Potential Problems when Implementing BPM

Moderator: Matt Green, Senior Director Product Management, Software AG
Panelists: Jim Block, IT Program Manager, Baxter Credit Union,
John Landenberger, Vice President - BSP, CNA,
John Phillips, Vice President & CIO, Allscripts

As with any business transformation, there are many opportunities for missteps or falling into traps. In this panel discussion, attendees will learn from BPM professionals as to how they have handled the following:

  • The most challenging parts of the business process improvement effort
  • What strategies they used to evaluate/mitigate risk
  • Where the potential for failure lies
  • What are the warning signs that your project is headed for danger

Conference price: $249 per person.


Each attendee will receive a certificate awarding 7 CPE credits for CISSP continuing education, in addition to 0.7 CEUs and 7 PDUs. CISSP is a registered certification mark of (ISC)², Inc.

Exhibits

As is always the case at CAMP IT Conferences events, the talks will not include product presentations.  During the continental breakfast, coffee breaks, and the luncheon break you will have the opportunity to informally meet representatives from the following sponsoring companies, who have solutions in the area of the conference.