Speakers at the IT Infrastructure & Operations Management Conference

Alan Berkson
Alan Berkson is the Director of Community for Freshdesk and and their ITSM platform Freshservice. He has over 20 years experience in IT Service Management. Alan got his start in IT support on Wall Street in their high-octane, zero-downtime environments and then went on to be a pioneer in managed services by co-founding an infrastructure support company focused on the SMB and the mid-market. He has worked across industries, from Wall Street to the United Nations and Main Street, building high-performance IT service teams.
 

David A. Chapa
David A. Chapa is the Managing Partner and CTO at Elovate. He leads Elovateís long-term technology vision and is responsible for industry thought leadership, advanced solution incubation, and partner relationships to deliver exceptional customer value.
Prior to joining Elovate, David has driven key technology roadmaps and initiatives to improve overall customer experience, partner relationships, and raise corporate awareness by as much as 40% through his blogging, articles and speaking engagements. For the last 12 years, David has managed global teams for such companies as Quantum, NetApp, Seagate, and most recently EMC, where he served as the Global CTO for the Isilon Division.
He is a member of SNIA DPCO (Data Protection, Capacity Optimization) Committee, co-founder of American Wounded Veterans Foundation, co-founder of ConneXion Spot, LLC a coworking community, and serves on the board of directors for both. He has also done voluntary work for Colorado Wounded Vet Run, the annual motorcycle ride sponsored by American Wounded Veterans Foundation, whose all volunteer staffís mission is to raise money to support a local hero, wounded in combat, to help meet family needs. David is an active member of his community in Castle Rock, CO, where he is involved with YEA (Young Entrepreneurs across America), and the 104 Initiative, a group of local investors with a passion and mission to support local economic growth through the startup community.
David lives in beautiful Colorado with his wife Trudi and their three children. When not working, you may find David playing guitar, performing classic rock and country tunes around town and in local establishments. He has a collection of 14 guitars, with one on the way. If not music, then motorcycles; he enjoys riding his Harley to clear his mind and breathe the fresh mountain air.
David studied Computer Science at Harper College, Palatine, IL and Illinois College, Jacksonville, IL. David also successfully completed NetApp Senior Leadership Programs, which is a several week program of accelerated learning in which he studied the business side of technology.

 
Rob Durkee
Rob Durkee is IT Director, Infrastructure and Operations at Insurance Auto Auctions, Inc. At IAA Rob is responsible for the data centers, compliance, IT operations, infrastructure and support for over 200 locations in North America. Prior to joining IAA, he held various positions with Accenture and Slalom Consulting implementing enterprise systems at Fortune 100 clients. Rob started his career as a commissioned Naval Officer conducting multiple overseas deployments on US warships and as a staff officer in the Pentagon.
Rob holds a bachelorís degree in systems engineering from the US Naval Academy and masterís degree in the management of information systems from the George Washington University.  
 
Ed Ho
Ed Ho is a director in IT Infrastructure and Operations at Navistar, Inc. He has 30-plus year experience in application development, software implementation, manufacturing systems, project management, data management, architecture, security and IT operations. Prior to his current role, he was the chief security officer of Navistar.
 

Kevin Jablonski
Mr. Jablonski is the President and CEO of DVC Management. He is a globally accredited, certified data center expert who has worked with many companies on their data center strategies. He has a great reputation for determining Total Cost of Ownership and proving in options that ultimately provide a less costly and more efficient long term strategy.

 
Jason Knutsen
I have built my career by taking on challenges and succeeding. I've been lucky to be part of dynamic growing companies which has led to exciting opportunities and challenges.

I find that my most rewarding successes come as both a leader and business partner. As a leader, I've found itís not by chance that successful teams are formed. It takes thoughtfulness, focused effort, and leadership. I've found that cultural shifts are the hardest, but the most important. Once a culture is introduced and adopted around common core values: alignment, accountability, communication, quickness and continuous improvement; then the foundation is there to achieve ongoing success.
 
Sean Lawrence
A trusted adviser who provides strategic and tactical insights to clients across a wide spectrum of industries and types of engagements. Whether it be a cloud road map, enterprise collaboration & communication architecture, digital and operational intelligence dashboard, business process optimization, or a self service portal, I truly enjoy the opportunity to develop a deep understanding of my clients people, processes and systems to assist them in achieving their goals that match their requirements.

To me, listening, learning and leading are the hallmarks of an empathetic consultant. As a result engagements are an opportunity to not only stock lessons learned but to truly understand the culture and capabilities of an organization and contextualize outcomes based on a shared vision.

Throughout the years, I have worked industries such as e-commerce, marketing, higher education, fundraising, insurance, finance, manufacturing, wireless services, and healthcare. I've lead integration, migration, consolidation, operations, design & development, governance, information architecture and taxonomy, and infrastructure efforts. I have worked closely from staff from clerks, front-line managers to executives up to the C-suite.
 
Jerry Melnick
Jerry Melnick is President and CEO for SIOS Technology Corp., bringing more than 25 years of experience in the enterprise and high availability software markets. Previously, Jerry led business and product strategy for fault tolerant solutions as CTO of Marathon Technologies. His experience also includes executive positions at PPGx, Inc. and Belmont Research, where he was responsible for building a leading-edge software product and consulting business focused on supplying data warehouse and analytical tools. Jerry holds a Bachelor of Science degree from Beloit College with graduate work in Computer Engineering and Computer Science at Boston University.
 
Jack Patterson
Jack Patterson is a business focused IT leader with a successful track record of leading teams that deliver results. With over 20 years of experience in IT, Supply Chain and Lean Six Sigma, Jack brings a breadth of knowledge to business and technology issues. A problem solver, Jack combines organizational ability, a process orientation and strong analytical skills in leading successful teams. Jackís core competencies include IT strategy, Supply Chain, deployment of enterprise solutions, PMO / project management, process improvement, business intelligence and talent development.

At Essendant (formerly United Stationers), Jack has led the implementation of the transportation management system (TMS) and the order management (OMS) solutions. Jack has also driven platform modernization projects within the warehouse management system (WMS).

As CIO at Life Fitness, Jack led the strategy and enterprise deployment of an ERP / CRM initiative. Jack led process improvement projects within the supply and launched a lean six sigma initiative that saved $1.6M in the first 15 months. In each case, Jack has demonstrated success in formulating compelling business cases and then executing to support corporate strategy.

Jack has experience working at senior levels and throughout all levels of an organization. His industry experience includes wholesale/distribution, manufacturing, cable television, financial services, retail and technology. Prior to Life Fitness, Jack was an IT Director at Ameritech New Media, a cable television start-up. Jack also worked for thirteen years at IBM in software development, sales support and consulting. Jackís academic background includes an MBA in finance and marketing from Kellogg Graduate School at Northwestern University and a BS EE/Computer Science from University of Notre Dame.
 
Kevin Russell
Kevin Russell, a Sr. Systems Engineer at Silver Peak, has been contributing to high-performing systems engineering teams for nearly 20 years. Prior to recently joining Silver Peak, Kevinís expertise in network architecture, security, virtualization, and enterprise storage helped to bolster sales performance and strengthen business relationships at ExaGrid, Riverbed Technology, Juniper Networks.
 
Jason Wendt
Jason Wendt is the Vice President of Information Technology at Athletico. He leads the IT department including infrastructure, applications, and help desk functions. Jason is responsible for ensuring an excellent user experience, information security including protecting patient data, maintaining electronic health records, and reporting and analytics initiatives. Prior to joining Athletico, Jason was a consultant for ten years, serving clients in the financial, healthcare, energy, and government sectors. He worked with a range of clients both large and small. His specialties included project management, change management, requirements definition, and the finance of information technology.

Jason holds an MBA (Finance and Management) from Tulane University and a BA in Sports Management and Communications from the University of Michigan. He is a certified Project Management Professional (PMP) with a passion for understanding the business case for IT projects and an expertise in facilitating communication between business leaders and IT professionals.